Philip Vassallo, Ed.D., has designed, delivered, and supervised communication training programs for more than 20,000 executive, managerial, supervisory, administrative, and technical professionals internationally over the past three decades. He is the author of the books How to Write Fast Under Pressure, The Art of E-Mail Writing, and The Art of On-the-Job Writing. He has edited major reports for the US government, City of New York, and the corporate world. He also writes the blog Words on the Line, which offers practical tips for developing writers. Dr. Vassallo has taught internationally, currently as a faculty member of the Beijing International MBA program.
Have you ever received those mails with endless and useless list of recipients? Did you ever have to struggle to go through those overlong, cryptic proses with twisted logic of an email, only to realize later that the message sent to you doesn’t concern you or your business? Did you had to suffer one of those bizarre or puzzling formatting, smileys or emoticons?
Well, there are problems in email communication – and they have led executives in concluding that staff email is sometimes used inappropriately – either as an excuse to avoid communication personally or as a weapon to assault readers, staying at a safe distance. If you want to write effective emails, you have to start from the premise that email is writing, and it requires attention to the language standards, especially when it comes to the workplace.
This webinar by expert speaker Philip Vassallo focuses on the biggest challenges faced by employees who have to saunter through hundreds of emails every day. Also, you will get concrete suggestions to create emails and respond to them effectively and accurately. The session will then concentrate on the practical remedies to set incomplete, purposeless, insensitive and unorganized messages right, so that the emails become deferential, thorough, and reader-focused and can be easily scanned. Lastly, Philip will provide guidelines to manage the email system to check critical emails when there is a dire need of high-quality communication.
Who Should Attend
Everyone who wants to improve their e-mail writing and managing skills