About Our Speaker(s)
Hank Vanderbeek

Hank Vanderbeek is an expert in REAC inspections, REAC appeals, REAC repair work, and home and commercial inspections. He has conducted inspections on thousands of residential and commercial properties for HUD (as a former Certified Inspector), insurance companies, banks, and home buyers. Mr. Vanderbeek is currently owner and manager of a commercial and residential property inspection company. He has authored hundreds of articles and several books, including REAC Inspections, Achieving Success Without Breaking the Bank (December 2012).

REAC Inspection Training Boot Camp 2017 (VRTCDP847)

Event Information
Product Format
Pre-recorded Audio Conference
Hank Vanderbeek
360 minutes
Event Description


The Real Estate Assessment Center (REAC) has substantial penalties for Uniform Physical Condition Standards (UPCS) noncompliance. It is crucial for property owners, managers and maintenance staff to know how to stay in compliance. This live boot camp by REAC expert Hank Vanderbeek will provide you with the opportunity to ask specific questions related to UPCS inspections, so you are assured that you are following the laws. Hank will also take up other critical concerns such as vital aspects related to your property's maintenance staff.

This event will cover all the important aspects of the REAC inspection process, from the mission and goals of the agency charged with conducting the inspections, and the pre-inspection inspector rules of conduct and protocols to the structure of an actual REAC inspection. You will learn how to properly prepare your property for the inspection, and you'll find out what the most important items are in preparing for the inspection, including photos of new defects. Through Hank's thorough discussion on the scoring structure, uou will also gain a strong understanding of the process REAC utilizes to generate a score for the inspection. Lastly, you will learn the recent UPCS rule changes, application and interpretation. You will also learn the recent UPCS rule changes, application and interpretation.

Session Objectives

  • Learn how REAC conducts inspections
  • Become better prepared to get a high score on your next REAC inspection
  • Learn how to prepare for REAC inspections for less money
  • Have an understanding of where to find and how to interpret REAC rules
  • Get a 100% or sample inspection without spending additional thousands of dollars
Session Details

Session 1: Sound Planning and UPCS Rules Familiarity Equals High REAC Scores

Length: 60 minutes | Time: 11:30 am - 12:30 pm ET

Part A – Planning For and Experiencing a REAC Inspection (25 minutes)

  • How inspectors are chosen and assigned inspections, supervision, role of supervisors, and the inspector’s responsibilities (business rules)
  • Paperwork needed for an inspection, cancelling/postponing an inspection, and effect of in-process repair work
  • Choosing units/buildings for inspections, uninspectable units
  • The right and wrong way to escort an inspector
  • What happens after the inspection, when a score is issued, and the 20-point rule
  • Appealing for a reinspection
  • Competent escorting/shadowing

Part B – REAC UPCS Compliance (25 minutes)

  • The Federal Register
  • The dictionary
  • The Comp Bulletin
  • Memoranda on failed inspections, etc.
  • QA conference calls
  • REACInspectors.org
  • REAC training
  • Consultants’ training
  • Inspection training

Part C – Q&A (10 minutes)

Session Break: 12:30 pm - 1:00 pm ET

Session-2: REAC Impossible I Scoring Simplified

Length: 90 minutes | Time: 1:00 pm - 2:30pm ET

Part A – High Point Site Defects Means Starting With an 85 (25 minutes)

  • REAC defect and points analysis
  • Case study: Trip in fenced area at MI property
  • Case study: Gopher hole appeal allowed

Part B – High Point Unit Defect Identification (25 minutes)

  • Single versus multi building effect on points
  • Prioritizing unit repairs (remove doors, garbage disposals, sink sprayers, bath heaters, screen doors, etc.)
  • Checklist to never miss unit defects
  • Case study: Misapplied sink stopper rule costs property 15 points

Part C – Fire Protection (25 minutes)

  • Sprinkler types and function: Defects, cleaning versus replacing, and scoring
  • Fire extinguisher types and function: Defects, storing, scoring
  • Fire hoses: Defects, scoring
  • Smoke detector types: Scoring
  • Case study: F/E hiding in back room at NW property
  • Case study: A sprinkler defect appeal allowed
  • Case study: A fire extinguisher appeal denied

Part D – Q&A (10 minutes)

Session Break: 2:30 pm - 3:00 pm ET

Session-3: Troublesome UPCS and NIS Defects Studied

Length: 90 minutes | Time: 3:00 pm - 4:30 pm ET

Part A – REAC Inspectors' Difficulty with Applying Defects (25 minutes)

  • REAC Impossible: 15 most misapplied deficiencies
  • Case study: Roof ballast defect misapplication in NYC
  • Case study: Loose toilets stay loose
  • Case study: Reachable call-for-aid strings
  • Case study: Abandoned call-for-aid denied
  • Door defects are cited most: Prioritize

Part B – NIS (Non-Industry Repairs) Blow up Inspection Standards (25 minutes)

  • NIS Rules, subjectivity, authority, confusion
  • Building exteriors (walls, foundations, gutters)
  • Inspectors making false statements about defects
  • Developing a REAC maintenance plan

Part C – Health and Safety Most Important (25 minutes)

  • Exigent H&S defects and analysis
  • Electric misunderstood
  • Case study: Garbage disposal electrical hazard appealed
  • Sewer and drain covers: BIG points!
  • Case study: Appeal denied for damaged drain covers

Part D – Q&A (15 minutes)

Who Will Benefit

  • Top management: Know what’s at stake and avoid costly mistakes
  • Property managers: Prepare for an inspection to “please” the inspector
  • Property owners: Ensure that your residents are safe and protected
  • Maintenance supervisors: Learn where to focus resources
  • Support staff: Better understand everyone’s role in the process
  • Proper maintenance staff training: Avoid spending additional thousands of dollars on your current REAC consultant for a 100% or sample inspection
  • Proper maintenance staff training

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