About Our Speaker(s)
Paul Flogstad

Paul has been involved in the real estate industry for the past 38 years. He has been involved in sales, construction, project management, appraisal, property management and property management consulting/training.

Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.

He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public nationwide. Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a fair housing awareness program that is one of the first of its kind in the nation. It involves a three pronged approach to fair housing awareness. This approach makes use of an ombudsman concept and has proven to be very effective in dealing with discrimination and landlord/tenant issues.

For over twenty years he was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs.

He holds numerous professional property management designations and currently holds the prestigious RHM designation from the National Center for Housing Management.

Paul was previously Vice President of the South Dakota Multi-Housing Association, Vice Chairman of the Minnehaha County Housing and Redevelopment Commission, and Chairman of the Sioux Falls Property Appeals Board. In 2009, he received the Outstanding Educator of the Year award from the South Dakota Multi-Housing Association.

Paul just authored a book which was released in January of 2015. It is titled: “Fair Housing: What Everyone Should Know”. This is a comprehensive book about the fair housing written with a property manager’s perspective and with real world examples.

Paul enjoys working with people and helping them be the best they can be.



Fair Housing for Maintenance Staff (CDP518B)

Event Information
postit
Product Format
Pre-recorded Webinar
Presenter(s)
Paul Flogstad
Length
60 minutes
Event Description

Learn How to Train Your Maintenance Staff to Avoid Fair Housing Violations

Fair housing refers to the right of all people to be free from discrimination in the rental, sale or financing of housing. Over 60 per cent of fair housing complaints to HUD come from some sort of a maintenance issue. Maintenance staff have the most interaction with tenants and thereby have the most potential for a fair housing violation.

In this session, expert speaker Paul Flogstad will cover all aspects of fair housing for maintenance personnel. The topics that will be covered in the session include assistive animals, steering, disability, reasonable accommodation, reasonable modification, as well as numerous tips on proper procedures. Paul will discuss the ADA (Americans with Disability Act) and the modifications to it. The goal of this session is to keep maintenance staff in compliance with HUD laws on fair housing.

Session Highlights:

  • What is fair housing?
  • What are the protected classes?
  • What are the costs of a fair housing violation?
  • How often is training needed?
  • What are pro-active fair housing measures?

Who should attend?

  • Property managers
  • Property Owners
  • Maintenance Staff
  • Leasing consultants
 

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