CD Publications - Shipping Policy
Turnaround
Orders are shipped within 2 – 3 business days by USPS first class
Order Tracking
Please note that orders sent via 1st Class mail will not have tracking numbers.
Shipping Rates
We provide free shipping for most of our products. Before the final checkout page, you will be shown the cost of shipping, and you will have a chance to decline placing your order.
Back Orders
If an item goes on back order we will ship the portion of your order that is in stock. When the item becomes available, we will ship you the remainder of your order. You will not be charged any additional shipping or handling fees for the second shipment.
News service subscriptions
For an online service, you will receive an email containing your login information and instructions within 2 business days. For print subscriptions, upon receipt of payment you will receive the next published issue.
CD Publications - Return Policy
How To Return An Item
Your item must be in original condition to be returned, within 30 days of your purchase.
1. Please email [email protected] to request a refund
2. For physical products, mail your returned item to:
CD Publications
8204 Fenton Street Silver Spring, MD 20910
3. Include in your package a signed letter stating the reason for your return along with the original receipt.
News service subscriptions (online or print) must be canceled within 30 days of your purchase for full refund.
Return Exceptions
Downloadable products such as software, audio or PDF files cannot be accepted for return.
Partner Shipping Policy
CD Publications also sells products from several partners. These items are shipped directly from the providers, and are subject to the shipping and return policies of each company.