For any other questions, such as the status
of your subscription, contact us, or use
this form. For faster service when you have a question,
please refer to your 9 digit account number, which is located
above
your mailing address label on all issue envelopes, renewal
notices and invoices.
Our Guarantee:If you're not satisfied at any time in your first 90 days you can get a full refund;
thereafter, you can get a refund for all remaining issues, promptly on request.
How can I get a sample? For samples of our services, just go to cdpublications.com/samples. You will be able to sign up for 2 weeks FREE access!
Where is my 9 digit
reference/account number? Where can I
find it?
Your reference number is found on your address label above your name.
It's also displayed on the member page for online newsletter subscribers.
(click here to view label)
I need to submit form
W-9.
You can download a W-9 formhere.
(PDF Format Acrobat Reader Required)
I purchased a online
newsletter from your online store.
Why doesn't my store password work to access the online publication?
When you make a purchase in our online store you establish
a password so that you can check your purchase status, get copies of your invoices,
and simplify future purchases. However, that is NOT the same as the password
for online newsletters. You should receive that in 1-2 business days in a separate
email.
How can I start a
new subscription?
Subscribe to any of our publications by phone,
mail, fax or e-mail at
subscriptions@cdpublications.com . Or, you can use our convenient online
store . Your satisfaction is assured with our full 90-day money back
guarantee and a full refund for all unmailed issues thereafter, upon request.
How can I renew my
subscription?
Renew your subscription early to avoid
interruption in service. Money saving two year renewals are available
for your convenience. For fastest service, click
here to renew online, or you can contact us by phone,
mail, fax or e-mail at
subscriptions@cdpublications.com .
What if I need to
change my address or phone number?
Call, fax, e-mail (
subscriptions@cdpublications.com ), or write us with your account number, your old mailing address/phone, and
your new address/phone to insure prompt receipt of your issues.
Can
I order back issues?
Back issues are available for a prepaid fee. Contact us by phone,
mail, fax, or use our online question form.
How can I obtain a multi-user
license?
Multi-user licenses enable subscribers to reproduce
copies of our newsletters for internal distribution only, at a
substantial discount. See multi-user page for
more information.
Can I obtain reprints of past
articles?
If you’d like to reprint an article from one of our newsletters,
please contact the Copyright Clearance Center at www.copyright.com or
call 978-750-8400.
Is
there a discount for multiple subscriptions?
A discount is available for multiple copies
sent to the same address. See multi-user page for
more information.
How can I sign up for
email alerts?
To sign up for email alerts, just click the link below, and choose the publication
you subscribe to. You will need your 9 digit account number, found on your
address label. (click here to view label) Click
here to
sign up for email alerts!
I'm a print subscriber.
How can I access my publication online?
To add online access to your print subscription, click
here! Just choose your pub from the list and fill out the form.
I forgot the password
for my online publication!
Just go to cdpublications.com/forgotpassword,
and enter your email address. Your password will be reset, and emailed
to you. PLEASE NOTE: Your email address must match the one
in our records.
Can I pay by purchase order?
Yes. Newsletter subscriptions can be purchased
by purchase order in our online store. For information on other products,
contact our subscriber services department at 800-666-6380, or
subscriptions@cdpublications.com
What is your Federal ID Number?
Our Federal Id# is 52-0976094. It is under
the name of Community Development Services Inc.
We do business as CD
Publications.
How can I get free samples for a conference or workshop?
We’re always happy to provide free sample issues—just contact
info@cdpublications.com or call 1-800-666-6380. You can also get free access to up to 4 of our publications FREE for 2 weeks here.
